Customer Support Center

For priority response, please use our 24/7 automated help desk:

If your answer is not immediately available please open a support ticket and you should receive a response within one business day if not sooner.

Phone Support: (617) 505-4183
(Live customer support is available 8AM-2PM EST Sunday-Friday)

Leave a Comment

{ 13 comments… read them below or add one }

Nancy Boyd December 22, 2010 at 8:41 pm

I placed an order this week and never got a download link for i. My order number is 4364396181. Please send me the download link for my product.

I have ordered from you before and never had a problem, but this time I did.

Thanks for helping.



Henry Gold December 22, 2010 at 9:21 pm

Hi Nancy,

First, thank you for your order. I have contacted our support.
They will get back to you within 24 hours.

Thank you again.



Michael January 28, 2011 at 7:27 pm

I bought “The Traffic Hatchery” 12/27/2010; but I cannot have access it because I forgot my username and my password. Can you tel me which one is it?
Thank You


vladislav January 30, 2011 at 10:45 am

Hello Mr. Gold

What do you suggest I should I do. I can not very well English.
May I leave be you to build a new affilate page?

Best regarts VlaDISLAV


Michael King May 26, 2011 at 10:38 pm

Henry…. I have bought alot of things from you, but I needed to cancel my black diamond subscription because of low funds & the fact that your TURNKEY 10 products that I bought 3-25-11 wasn’t so TURNKEY. I tried to set them up that day, but the domainsite said I needed to add the disclaimer etc. Then I didn’t have time to finish! I do not need another iron in the fire.
I’ll get back on Blk Diamond in a month or so. Mike


jaqueline June 4, 2011 at 9:25 pm

Hi Henry , I´d like to know if is it necessary to have a credit card in order to have a on line bussiness ? the reason I´m asking you this question is because I don´t have a credit card nor a Pay Pal that´s why I haven´t made my order yet . Thanks


Henry Gold June 4, 2011 at 10:14 pm

You need to have at least a bank account that is connected to paypal.
However, you can also use as a way to receive payment
for affiliate products that you sell. Of course, bank card with the master
card or visa logo will do. :-)



aaron ostrander June 28, 2011 at 6:13 pm

I have been trying to contact henry about the training and that i have tried to join 3 times over the past few months and reg and paid and can not upload any of the traning materials aweber keeps telling me i have them and do not as well as these videos will not upload .And would like to contact Henry.



Henry Gold June 28, 2011 at 6:50 pm

Contact Karen at karen at 117 network dot com. She will help you with your situation. Thanks!


Norlaila August 11, 2012 at 12:49 pm

Hi Henry,
i am staying in Malaysia. how do i calculate the time? how long does each session take? must the training be online?


Henry Gold August 11, 2012 at 1:04 pm

HI Norlaila,

We are in New York Time. Check out the timing in your local area.

We are looking forward to sharing with you more on this Live and Non-recorded calls.



HENRY August 16, 2012 at 4:16 pm

Hello Henry
I have listened to you past couple of nights , and at end you offer your free introductory mentor-ship. I have tried twice but was not able to send the my info.
Would you please Consider to give me the chance and help me.
I sure appreciate your Generosity.
Henry Hayempour
Please E-mail me and let me what is a good time for you to talk.


Henry Gold August 17, 2012 at 2:47 am

I will ask Hanna to email you.