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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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I am an XM Alliance member, how can I get in touch with Henry Gold? Article rated 4.0/5.0
Open a support ticket; provide us your full name, email address, and your receipt details. We will provide you information on how to get in touch with Henry ASAP.
What is an average support response rate? Article rated 2.5/5.0
During launch period, we respond with each ticket within one business day. Most of the time, we answer all support tickets within 3 - 4 hours. 
I need to schedule a one-on-one session with Henry Gold. I am an XM Alliance Member. Article rated 4.4/5.0
Open up a support ticket. One of our senior employees will arrange the call with you. She has all Henry's calendar.
How can I access to the products I have purchased from Henry? Article rated 2.5/5.0
Open up a support ticket. Please do make sure you that you include your full name, email address, products you purchased, and receipt info. We will provide you the access info via email.
I've not received my product access. I am using Hotmail and MSN. Article rated 3.4/5.0
MSN and Hotmail have been known as email providers who block incoming emails. So, please open a support ticket. Please do make sure you that you include your full name, email address, products you pur...
I bought a product from Henry's referral. However, I have not received the bonuses that Henry promises. Where can I get the bonuses? Article rated 2.3/5.0
Open a support ticket. Please do make sure you that you include your full name, email address, products you purchased, receipt info. We will provide you the access info via email.
I would like to JV with Henry Gold. How can I get in touch with him? Article rated 3.9/5.0
Open a support ticket. Provide us your proposal. We will have our affiliate manager to look into your proposal closely.
I've just bought an installation package from Henry. How can I proceed? Article rated 2.2/5.0
Open a support ticket. Please do make sure you that you include your full name, email address, the product you want us to install. We will provide you the access info via email.
I want to work for Henry Gold. How can I apply for a job? Article rated 3.7/5.0
Open a support ticket. Tell us who you are, position you would like to apply, attached your resume in PDF format, as well as the reasons why you would like to work with us.
 

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